Terms of Use

Important notice

These Terms of Use ("Terms") are designed for a U.S.-based business operating multiple websites and digital services. If you access the Services from the EU/EEA, the United Kingdom, Switzerland, India, or other jurisdictions, local consumer, privacy, cookie, marketing, and platform-regulation rules may require additional terms, disclosures, or consent tools. Where required by applicable law, some provisions below may not apply to you or may apply differently.

Definitions

For purposes of these Terms:

• "Company," "we," "us," or "our" means Grova Wellbeing LLC, a Wyoming company with its principal place of business at 30 N Gould St, Ste R, Sheridan, WY 82801.
• "Sites" means the websites, subdomains, and other online properties where these Terms are posted, including https://www.quicktextformatter.com and any successor or affiliated domains controlled by Company.
• "Services" means all products and services offered through the Sites, including courses, communities, utilities/tools, digital downloads, scoring or assessments, recommendation features, memberships, subscriptions, and related support.
• "User" or "you" means any person who visits the Sites or uses the Services.
• "Content" means all text, graphics, images, audio, video, quizzes, lesson materials, templates, trackers, planners, calculators, simulations, and other materials made available through the Services, including content generated with the assistance of AI tools.
• "User Content" means content you submit, post, upload, transmit, or otherwise provide through the Services, such as community posts, reviews, messages, profile data, or feedback.

Acceptance of Terms

By accessing or using the Sites or Services, you agree to be bound by these Terms and any policies incorporated by reference, including our Privacy Policy. If you do not agree, do not use the Sites or Services.

Eligibility and age requirements

The Services are intended for adults only.

You must be at least the age of legal majority in your jurisdiction to use the Services. The Services are not directed to children under 13. If we learn we have collected personal information from a child under 13 in a manner subject to COPPA, we will take appropriate steps consistent with applicable law.

If local law requires a higher age threshold for certain contract types or digital purchases (e.g., age 18 or 21), you must meet that threshold to complete those transactions.

Account registration, credentials, and security

Some features require an account (e.g., saved progress, purchases, community participation). You agree to:

• provide accurate account information and keep it updated;
• maintain confidentiality of your credentials and promptly notify us of any suspected unauthorized access; and
• accept responsibility for activities conducted under your account, except where prohibited by applicable law.

Nature of our Services

Our Services may include content related to finance, health, wellness, mental health, lifestyle, habit change, wellbeing scoring, and self-improvement.

Educational and informational only; no professional advice. The Services and Content are for educational and informational purposes only and do not constitute medical, mental health, diagnosis, treatment, financial or investment, legal, or accounting advice.

No results guarantee (no outcomes promised). You understand and agree that Company makes no guarantees regarding emotional, financial, psychological, health, medical, lifestyle, relationship, career, or other outcomes from your use of the Services. Outcomes and results vary widely by individual effort, background, and circumstances. Any examples, case studies, progress stories, "before/after" descriptions, or testimonials are illustrative only and are not promises that you will achieve the same or similar results.

Explicit non-therapeutic / non-clinical boundary (wellbeing protection). The Services do not provide therapy, psychiatric care, crisis counseling, medical services, or clinical treatment. The company is not a hospital, clinician, therapist, psychiatrist, psychologist, or emergency services provider. No therapist-client, clinician-client, physician-patient, or other special relationship is created by your use of the Services.

No monitoring for crisis signals; no duty to intervene. The company does not monitor the Services, communities, messages, or User Content for signs of crisis, self-harm risk, or other emergencies, and we do not guarantee that we will identify or respond to such signals. You are responsible for seeking appropriate help when needed.

Emergency disclaimer. If you think you may be experiencing an emergency (including a mental health crisis) or you believe you may harm yourself or others, contact local emergency services immediately.

AI-generated content and automated features

The Services may provide AI-assisted or AI-generated outputs (videos, quizzes, explanations, recommendations, summaries, translations, or similar).

AI limitations and user responsibility. AI-generated content may be incomplete, inaccurate, outdated, biased, or inappropriate. You agree not to rely on automated outputs as your sole basis for making decisions that could impact your health, finances, safety, or legal rights.

Recommendation engines, scoring, and personalization. We may offer recommendation engines, scoring, assessments, or personalization based on your inputs, activity, purchase history, and engagement. Such outputs are informational tools, not guarantees of outcomes. We may adjust, suspend, or discontinue such features at any time.

AI moderation disclosure. To help operate and protect the Services, we may use automated tools (including machine learning or AI-enabled systems) to assist with enforcement and moderation-for example, to detect spam, fraud, prohibited content, security threats, or Terms violations. Automated tools may flag content or accounts for human review, limit content visibility, or restrict certain actions. We do not guarantee that automated tools will detect all prohibited behavior or that any decision will be error-free.

Privacy

Your use of the Services is subject to our Privacy Policy, which is incorporated by reference.

Subscriptions and Billing

Merchant of record and payment processing

We may use a merchant-of-record provider to process payments for subscriptions, memberships, and digital products. When we use Paddle, Paddle is the merchant of record and an authorized reseller of the Product for the Company. This means you purchase the Product from Paddle using Paddle's checkout services, and the Product is licensed to you by Company.

Your payment details are collected and processed in accordance with the merchant-of-record provider's terms and privacy disclosures.

Pricing and taxes

Prices are displayed in USD where available. Taxes (including VAT/GST/sales tax) may be calculated, collected, reported, and remitted by the merchant of record under its model and legal obligations. In Paddle's reseller structure, Paddle handles sales tax collection, reporting, and remittance where required.

Renewals, cancellations, and recurring billing compliance

If you purchase a subscription or other automatically renewing plan, you authorize recurring charges until you cancel.

We intend that material terms (price, renewal interval, cancellation method, and any trial-to-paid conversion) be disclosed clearly before billing, and that you provide express informed consent before any charge is made. We also intend to provide a simple mechanism to stop recurring charges, consistent with the requirements commonly associated with online negative-option billing.

Simple cancellation. We offer cancellation options in your account settings and via support at contact@quicktextformatter.com. Cancellation becomes effective at the end of your current billing period unless otherwise stated at checkout or required by law.

Free trials (if applicable)

If we offer a free trial, the trial duration, the date you will be charged (if you do not cancel), the price after the trial, and how to cancel will be displayed at checkout or sign-up.

Unless otherwise disclosed, free trials convert to paid subscriptions automatically at the end of the trial period. To avoid being charged, you must cancel before the end of the trial period using the cancellation method provided.

Where required by law, we may provide additional notices or reminders prior to conversion.

Refunds, chargebacks, and disputes

Refund handling may be governed by the merchant-of-record provider's processes. Where Paddle is the merchant of record, refunds are processed through Paddle rather than directly by the Company, and Paddle's buyer terms may apply to the transaction.

Any separate refund policy we publish ("Refund Policy") is incorporated by reference and applies only to the extent consistent with the merchant-of-record arrangement and applicable law.

Chargebacks. If you have a billing issue, you agree to contact support first at contact@quicktextformatter.com so we can try to resolve it. If you initiate a chargeback without first attempting to resolve the issue through support, we may suspend or terminate your access to the Services, subject to applicable law.

Dispute Resolution and Arbitration

Governing law for the arbitration agreement

This section contains a binding arbitration agreement and class action waiver. To the fullest extent permitted by law, this arbitration agreement is governed by the Federal Arbitration Act (Title 9 of the U.S. Code).

Informal resolution first

Before starting arbitration or a court proceeding, you agree to first send a written Notice of Dispute to contact@quicktextformatter.com with: (1) your name, (2) the email address associated with your account, (3) a description of the dispute, and (4) the relief you seek.

We will attempt to resolve the dispute informally within thirty (30) days after receiving your Notice of Dispute. If we cannot resolve the dispute within that period, either party may proceed as described below.

Agreement to arbitrate

Except for the carve-outs below, you and Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your relationship with Company will be resolved by binding arbitration on an individual basis.

Carve-outs

This arbitration requirement does not apply to:

• Small claims court. Either party may bring an individual action in small claims court if the claim qualifies and remains there.
• Intellectual property and misuse. The company may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights, trade secrets, confidential information, or to prevent unauthorized access, scraping, abuse, or security breaches.
• Public injunctive relief (where non-waivable). To the extent applicable law prohibits waiver of certain forms of public injunctive relief, claims seeking such relief will be severed and handled by a court, while the remaining claims proceed in arbitration.

Arbitration administrator, rules, and procedures

Administrator. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (where applicable). If the AAA is unwilling or unable to administer the arbitration, the arbitration will be administered by JAMS, under its consumer procedures and standards, to the extent applicable.

Venue and format. Arbitration may be conducted remotely (video, telephone, or documents-only) unless the arbitrator determines an in-person hearing is necessary. If an in-person hearing is required, it will take place in Sheridan County, Wyoming unless the parties agree otherwise or applicable law requires a different location.

Authority. The arbitrator will have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this arbitration agreement, except that a court may decide issues regarding the scope or enforceability of the class action waiver.

Fees and costs

AAA consumer filing fee cap. If the AAA Consumer Arbitration Rules apply and you are a consumer, the consumer administrative filing fee is capped (AAA currently describes the cap as $225), and the business pays the arbitrator's compensation under AAA consumer procedures, subject to the provider's rules and any fee waiver process.

JAMS consumer fee standard. If JAMS administers and consumer standards apply, JAMS states that when a consumer initiates arbitration, the only fee the consumer must pay is $250 (approximately equivalent to court filing fees), and all other costs must be borne by the company.

Attorney's fees. Each party is responsible for its own attorneys' fees and costs unless applicable law or the arbitrator's award provides otherwise.

Class action waiver

You and Company agree that arbitration (and any court proceedings permitted under the carve-outs above) will be conducted only on an individual basis. Neither you nor the Company may bring a claim as a plaintiff or class member in a class, collective, coordinated, consolidated, representative, or private attorney general action.

Opt-out right

You have the right to opt out of this arbitration agreement within thirty (30) days of the first date you accept these Terms by sending an email to contact@quicktextformatter.com with the subject line "Arbitration Opt-Out" and including: (1) your full name, (2) the email address associated with your account, and (3) a clear statement that you wish to opt out of arbitration.

If you opt out, neither party will be bound by this arbitration agreement, and disputes will be resolved in court as set forth below.

Severability and survival

If any portion of this arbitration agreement is found unenforceable, that portion will be severed and the remainder will be enforced to the fullest extent permitted by law. If the class action waiver is found unenforceable for a particular claim, then that claim (and only that claim) must proceed in court.

This arbitration agreement survives termination of your account and these Terms.